How we work.
From your first message to a working assistant: a short process, with scope and price in writing before we start.
How we work
From first contact to a working assistant.
Day 0
First contact
We receive your WhatsApp message and ask about your operation: how customers reach you and where time is lost.
Day 1
Audit
We review your operation and define what to automate first, what not to, and what results to expect. No cost, no commitment.
Day 2
Proposal
Scope, price and date in writing, in a single document and with no lock-in.
Day 3-5
Implementation
We connect WhatsApp, calendar and tools, and configure the assistant with the language of the business.
Day 6
Validation
We test the assistant with you as if you were a customer and adjust what is needed. It does not go live without your approval.
From day 7
Operation and support
The assistant answers and books on its own. Monthly maintenance covers adjustments; if the first month does not deliver, there is no charge.
Leadership
Working commitments.
Every project is led by Santiago, founder of Nex StudioZ, from start to finish: whoever handles the inquiry is who builds the system and who responds if something fails.
Verifiable figures.
This site includes no testimonials or figures that cannot be verified.
Price by outcome.
We agree on what must end up working, and that is what is paid for, not hours or meetings.
Realistic scope.
If the budget does not stretch, we say what is viable with what is available, or that it is not yet the moment. We do not offer a reduced version just to close the sale.
Client ownership.
Access, number and accounts stay in the client's name. If the client decides to move the system to another provider, they can do so without asking permission.
Guarantee
First-month guarantee: if it does not deliver, no charge.
Try first, decide later.
First-month guarantee
The system is used for a full month and, if it does not deliver, there is no charge. Nex StudioZ carries the risk.
Pilot with no lock-in
Work starts with a pilot and, once it works, the system belongs to the client.
Direct access to the founder
Inquiries are answered by the founder, with no middlemen or account executives.
LinkedIn profileAudit
Digital audit at no cost.
Context
You tell us what your business does, how customers reach you and what is difficult. Ten minutes on WhatsApp; a call is optional.
Review
We analyze WhatsApp, Google, social media and the site: where customers cannot find you, where the conversation breaks and how long replies take.
Results
What holds sales back, what to fix first and what does not need to be purchased. No jargon, no pressure.
One message is enough to start.
No cost and no obligation to hire. If the result is useful and you want us to implement it, that is discussed afterwards.
Questions
Frequently asked questions.
- We already use auto-replies on WhatsApp and Instagram. What does this add?
- Auto-replies cover the greeting and a few fixed buttons. When a customer asks something outside those options, or wants to book, the conversation breaks and someone on the team has to continue by hand. The assistant understands what is written, answers with the business's information and records the appointment in the calendar.
- How much does it cost?
- It depends on the channels connected and the size of the service catalog. There is no lock-in, and the full price is presented in writing before any payment, with no later charges. On WhatsApp it is discussed with real figures in the same conversation.
- What happens if it does not work?
- The system is used for a full month and, if it does not deliver, there is no charge. Nex StudioZ carries the risk.
- Can it make up information or sound robotic?
- It only answers with the information the business provides: services, hours and way of working. When it faces a question it does not know or a delicate topic, it does not improvise: it stops and hands the conversation to the team.
- Do we have to change our number or the way we work?
- No. The assistant answers from the same WhatsApp and books into the calendar already in use. The team sees every conversation and can step in at any time; the assistant steps aside as soon as a person joins.
- Who do we work with?
- With the founder, Santiago. No middlemen or account executives: whoever handles the inquiry is who builds the system.
- How long does implementation take?
- It depends on the channels to connect and the size of the service catalog. The real timeline is confirmed in the free audit, before any commitment.
Request a conversation.
Message us on WhatsApp. We review your case and tell you what is worth automating first and what you do not need to buy.
- Does the first conversation have a cost?
- No. The first conversation and the audit are free.
- Is there a purchase commitment?
- None. If the solution does not apply to your business, we will say so.
- Who replies?
- The founder, from his own phone.